Getting Started

Register and Create Your Tenant

Step-by-step guidance for creating a new AssistHive tenant, verifying the admin account, and completing first login.

Updated Apr 17, 2026 Back to directory

Use this guide when you are setting up a brand new AssistHive workspace for your household, family office, or organization.

What registration creates

When registration is completed successfully, AssistHive creates the following in one flow:

  • A new tenant (your workspace).
  • The first tenant administrator account.
  • Default workspace records needed for initial use, such as standard document types.
  • An initial subscription record for plan and billing state.

Open the registration page

  1. Open the AssistHive home page.
  2. Select Start free trial, Create tenant, or go directly to the registration page.
  3. If registration is paused, join the waitlist and wait for workspace access to be opened.

Complete the registration form

The form creates both the tenant and the first admin user.

  • Tenant name: the workspace name shown throughout the app.
  • Tenant slug: the unique workspace identifier used for mobile login and API login.
  • First name / last name: the name of the initial administrator.
  • Email: the login email for the administrator account.
  • Password: the initial password for the administrator.

If you leave the tenant slug empty, the system may generate one from the tenant name. If you provide a slug manually, it must be unique.

Verify the email address

  1. After registration, check the admin email inbox.
  2. Open the verification email from AssistHive.
  3. Select the verification link to confirm the account.

Email verification is required before some authentication flows, including phone-based login, are fully available.

Sign in for the first time

  1. Open the login page.
  2. Enter the admin email and password you created during registration.
  3. After login, confirm the tenant name and tenant slug from the profile or tenant settings pages.
Important: the tenant slug is what mobile clients use as tenant_slug during login. Keep it documented for your team.

Recommended first steps after registration

  1. Create the first households.
  2. Add household members for principals, family members, and key staff.
  3. Add tenant users who need login access.
  4. Assign household roles and per-app permissions.
  5. Review notification settings and workspace timezone.
  6. Enable two-factor authentication for the admin account.

Common registration issues

  • Email already in use: email addresses are globally unique, so an existing account must be updated or removed before reuse.
  • Tenant slug already taken: choose a different unique slug.
  • Registration disabled: the environment is currently closed to self-service onboarding.
  • Verification email not received: check spam, confirm the email address, and use resend verification if needed.

Next articles to read

  • Getting Started with AssistHive
  • Manage Households and Household Members
  • Manage Tenant Users and Permissions